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Tilbage > Support > Tech Support Centre > Order Info > Help with Ordering
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Help with Ordering

Your Black Box purchases just got a lot easier. Since 1 January 2019, Convena is your official point of contact for your purchases of Black Box products.
A dedicated Black Box team is in place at Convena and ready to help you with any request. Convena will answer all your requests as well as process your Black Box product orders – no need to create a new account at Convena.

Web orders
Your web orders, can be submitted as usual through www.blackbox.dk/da-dk/Store, using your existing account.
You can also purchase Black Box products directly on convena.com/blackbox.
Either way, Convena will fulfill these orders under their terms and conditions.

Email
Your offline purchase orders should be issued in the name of Convena:
Convena Distribution A/S
Industriholmen 51
2650 Hvidovre
Denmark

E-mail: blackbox@convena.com
VAT-No: DK27276407

Phone:
You are also able to order via phone. Please call the dedicated Black Box team inside Convena at +45 33 29 6000

Black Box Support
In addition to the sales and tech support team at Convena, your usual Black Box contacts will continue to be at your disposal with all their expertise. They continue to assist you with technical questions around our products, project consultations and application engineering.

Download your Black Box and Convena contact list

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